Updated 24/7 NOC contact number
Summary
Our Network Operations Center (NOC) has been assigned a new direct telephone number. This line is staffed 24/7 for infrastructure and security-related incidents.
The new NOC number is +47 21 61 70 70.
The number has changed as part of a planned migration to a new telephony platform and operator. There is no impact to service availability.
New NOC Number
+47 21 61 70 70 — operated around the clock for reporting and escalating infrastructure and security-related incidents.
Reason for the Change
The number has changed as a result of a planned migration to a new telephony platform and operator. This is a routine operational change. There is no impact to service availability, and no action is required from customers other than updating saved contact details.
Customer Support (Unchanged)
For ordinary, non-incident customer inquiries, our standard support line remains +47 22 25 80 00.
What You Should Do
Update any internal runbooks, contact lists or monitoring escalation paths that reference our NOC line to +47 21 61 70 70.
Continue using +47 22 25 80 00 for general customer support.